In only a few special situations, usually already known to the citizen, an SSA employee may request the citizen confirm personal information over the phone. SSA employees occasionally contact citizens by telephone for customer-service purposes. Protecting your information is an important part of Social Security’s mission to secure today and tomorrow. Sometimes they call under a guise of helping you complete a disability application.
Scammers have many ways to lure their victims into providing information and then stealing their identities. It happens every day to thousands of Americans.
You answer only to find yourself on the receiving end of a threatening message saying your Social Security benefits will stop immediately unless you provide your personal information. It’s the morning of a busy day at home and you get a call from an unknown number.
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